Engagement and motivation. Two factors that can make or break so much — retention, productivity, performance, innovation, speed to market, sales growth — and in so many industries. And yet, all too often these two factors are relegated to HR and addressed with meaningless team activities (Pajama Fridays, anyone?) and rigid compensation structures.
Such companies miss the point that engagement and motivation are every leader’s responsibility, not just that of the HR department. But so many managers simply don’t know how to get these two magic ingredients out of their employees. Some use the carrot (do this and you’ll get a bonus) and some use the stick (do that or you’ll be penalized). As it turns out, neither works particularly well for very long.
Why? As these books will demonstrate, engagement and motivation require a holistic approach. It’s about the big picture and the little one. It’s about culture and relationships as much as it’s about structure and rewards. But most of all, it’s about people — what makes humans tick in general and what’s important to them as individuals.