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Business Management

Dear Bosses: Yelling at your employees doesn’t work

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As an employer, you want your employees to be happy and successful.  In point of fact, you NEED them to be happy and successful. But nobody is perfect and your workers are bound to make mistakes.  How you respond is critical, and you will find that certain approaches work better than others.  Shrieking, “what the hell is wrong with you?!” is a gut reaction but is it productive? What’s the long-term result?  It’s a point of interest for Stanford University neurosurgeon Dr. James Doty, who believes compassion – as opposed to frustration and remonstrance – is key. As Emma Seppälä outlines in the Harvard Business Review, Doty’s tips for employers highlight curiosity and interest. This is why emotional intelligence (E.Q.)…

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