beach2013

FAQ

Frequently Asked Questions

 

How do update my mailing address?

Click on  Profile found on the navigation bar. You can easily add, verify or change your mailing address to ensure your book will be delivered to the right place. 95% of our books are mailed by the publishers who require your first and last name to mail your book.  Don’t forget  to save your changes.

How do I change my password?

Click on  Profile found on the navigation bar. You can easily add, verify or change your mailing address to ensure your book will be delivered to the right place. You can update lots of information in your profile including creating a new password.  Don’t forget  to save your changes.

How do I change my user name?

Unfortunately, you are unable to change your user name.

How often can I enter to win the same book?

You can enter once a day–everyday any book is being offered as a giveaway.  You can get an automatic second entry each day if you share the book or post once click the ‘enter to win’ button.

How many different books can I enter to win?

The sky’s the limit. You can enter to win all of the books that are currently available to be given away.  It pays to poke around, many articles will contain books related to the post that are being given away. Once again, share the post and earn a second entry automatically.

How long does it take to get a b0ok once I am notified that I won?

We suggest waiting three to four weeks to get your book before being concerned.  Email us booktrib [at] booktrib.com if you haven’t received your book in four weeks and we can contact the publisher for you.

Do you have transcripts for the author live chats?

Unfortunately we do not transcribe our Live Chats. The video will remain up on both Spreecast and BookTrib indefinitely so, whenever you do get a free moment, it’ll be waiting there for you!

 


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